Terms and Conditions

Terms and conditions for website use and sale of goods

These are our terms and conditions for the use of our online shop for PRF Creatives and the purchase of products through this website.

If you have any questions about these terms, please email us at

The terms and conditions herein together with any notices or conditions on other areas of this website will altogether govern use by customers of this website. You should note that PRF Creatives may at any time make changes to or remove part of this website without any liability to customers for such changes. PRF Creatives reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

A contract will only come into existence between you the customer and us once your order has been processed and dispatched.

When you as a customer place an order via this website, you warrant by placing the order that:-

  • You are not a minor or otherwise legally incapable of entering into a binding contract;
  • The personal details which you give us on registration are fully complete and accurate;
  • You are not using a false name or the name of another person or body which you are not authorised to use.

Placement of an order

When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order

Cancelling an order

As a customer you are free to cancel an within 14 days and will be refunded amount of your order to the account the order originally was paid from.

Acceptance of an order

When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.


The cost of delivery to UK addresses is included in the purchase price. When purchasing from outside the UK there is a standard charge added to your invoice. PRF Creatives reserves the right to choose the method of delivery. PRF Creatives assumes no responsibility for damages during transport or damages caused from any delays beyond its control.

Returns Policy

PRF Creatives accepts return within 14 days if products are not used, changed, washed or otherwise manipulated. No products may be returned to PRF Creatives without the prior written consent of PRF Creatives and are subject to a return charge.

Except where there is a material fault that PRF Creatives should reasonably have known of prior to despatch of a product we do not accept any returns for bespoke and made to order products.


We try to have the information on this website as accurate as possible but we make no warranties, whether expressed or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

Your rights are protected by the Sales of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.


If any of these terms and conditions shall prove to be void, unlawful or unenforceable for any reason then such terms or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable and shall not affet the validity and enforceability of the remaining provisions.


Any disputes or claims arising from these terms can only be dealt with under English law.


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